FAQ's

Product Technology

How does Quantum Bioshield™ technology work?

Our proprietary Quantum BioShield™ technology combines EMF-blocking nanoscale particles with antimicrobial silver threading, which may work together to create a dual-action barrier. The technology is permanently bonded to the fabric and may provide protection for the life of the garment.

How effective is the EMF protection?

Laboratory testing shows Quantum Bioshield™ technology may block up to 99.9999% of EMF radiation across tested frequencies. This protection remains effective through normal wear and washing when care instructions are followed.

Is the antimicrobial protection safe?

Yes. Our silver-enhanced antimicrobial protection is safe for skin contact and has been thoroughly tested. It's similar to technology used in medical devices and wound care products.

Sizing & Fit

How do I find my correct size?

Take your measurements following our sizing guide and compare them to our size charts. For the most accurate fit, measure over undergarments you typically wear. If between sizes, we recommend sizing up for comfort.

Do the scrubs run true to size?

Our scrubs are designed to fit true to size. However, they are slightly more fitted than traditional scrubs to maintain optimal protection. Check our detailed size charts and measuring guide for the best fit.

Can I get the scrubs altered?

Yes, but we recommend using a professional alterations service familiar with medical garments. Minor hemming won't affect the protective properties, but major alterations should be avoided.

Care & Maintenance

How should I wash my Silver Scrubs?

Machine wash cold with similar colors. Use regular detergent without bleach or fabric softeners. Tumble dry low. Complete care instructions are included with each garment.

How long does the protection last?

With proper care, the Quantum BioShield™ technology may remain effective for the life of the garment. Protection is tested to withstand up to 100 industrial washes.

Will the protection deteriorate over time?

The protective technology is permanently bonded to the fabric and may maintain its performance for the life of the garment when cared for according to instructions.

Ordering & Shipping

How long does shipping take?

Standard US shipping takes 5-7 business days. Express shipping (2-3 days) and Next Day options are available. International shipping varies by location.

Do you ship internationally?

Yes, we ship to select countries including Canada, EU, UK, Australia, and New Zealand. Additional shipping fees and import duties may apply.

Can I order in bulk for my facility?

Yes, we offer special pricing and dedicated support for healthcare facility orders. Contact our corporate sales team for details.

Returns & Exchanges

What is your return policy?

You can review our refund policy by clicking Refunds & Exchanges at the bottom of website.

How do I exchange for a different size?

You can review our exchange policy by clicking Refunds & Exchanges at the bottom of website.

What if my scrubs arrive damaged?

Contact customer service within 48 hours of delivery. We'll provide a prepaid return label and expedite a replacement.

Protection & Safety

Are Goldstar Shielding Silver Scrubs FDA registered?

Our manufacturing facility is FDA registered, and our products meet all applicable safety standards for medical garments.

Can these replace other PPE?

No, our Silver Scrubs are designed to complement, not replace, required PPE. Always follow your facility's safety protocols.

Are there any side effects from the protection technology?

No. Our technology has been extensively tested and is safe for prolonged skin contact. All materials meet biocompatibility standards.